Terms and conditions for using Casinera
Start playingScope of this notice
These terms cover your use of Casinera, the website at casinera.org, rather than the terms attached to any account you hold or deposit you make. They sit alongside our privacy and cookie notices, and by browsing this site you accept them.
The relationship between you and us
Casinera is run by Razz Entertainment Ltd, the operator behind our games and services. This site is where we set out our welcome offer, our game library, our payment terms and our responsible gambling tools in plain language.
Nothing here creates a partnership, agency or joint venture between you and us. You use the site as a visitor or registered player; we provide the content and the underlying casino product.
Your undertakings
You confirm you are 18 or over (18+) and legally able to use online gambling services in the United Kingdom, which is the only market we currently serve. You agree not to attempt to circumvent our identity checks, deposit limits or self-exclusion tools, and not to use the site for any unlawful purpose.
- You will provide accurate details during registration, including full name, date of birth and UK address.
- You will keep your username and password secure and report any suspected unauthorised access.
- You will complete verification when asked — typically within 72 hours of registering — rather than avoid it.
- You will not create more than one account, which would breach the one-per-person limit on our welcome offer.
Our material
Text, graphics, game descriptions and layout on casinera.org belong to us or to our licensors and may not be copied, reproduced or redistributed without permission. Game titles and software are supplied by our providers, including NetEnt, Evolution Gaming, Pragmatic Play and others among our 40+ suppliers, and remain their intellectual property.
We may alter, suspend or remove any part of the site's content, including promotional offers, at our discretion. Where a change affects a bonus already in progress, the terms in force at the time you claimed it apply.
Disclaimers and liability
We set out figures for deposits, withdrawals, wagering and game RTP as accurately as we can at the time of publishing, but numbers such as processing times can vary with payment method and verification status. We are not liable for losses arising from your own gambling decisions, from third-party payment providers, or from circumstances outside our reasonable control.
To the extent permitted by law, our liability for any claim connected to your use of this site is limited to direct losses reasonably foreseeable from our own breach of these terms.
Links to other sites
Where we link to external organisations — such as GamStop or GamCare — we are not responsible for their content or availability. Those links are provided for your convenience, not as an endorsement of everything on the destination page.
Data protection
How we collect and use your information is set out in our separate privacy policy, which forms part of these terms by reference. Read it alongside this page if you want the full picture of what data we hold and why.
Service availability
We aim to keep casinera.org and its underlying services available at all times, but scheduled maintenance, technical faults or matters beyond our control can interrupt access. We do not guarantee uninterrupted availability of any game, payment method or support channel.
Responsible gambling
Gambling on this site is intended as entertainment for adults, not as a way to make money. We provide deposit limits, reality checks, temporary self-exclusion and full GamStop integration for six months, one year or five years. Free, confidential support is available from GamCare and the National Gambling Helpline on 0808 8020 133, and from BeGambleAware.
Changes to these terms
We may update this page as our services or our legal obligations change. Continuing to use the site after an update means you accept the revised terms, so it is worth checking back occasionally rather than assuming nothing has moved.
Governing law
These terms are governed by the law of England and Wales, and any dispute connected to your use of this site falls under the jurisdiction of its courts.
Contact
Questions about these terms can be sent to [email protected]. We aim to respond within a reasonable timeframe and will point you to the right place if your query concerns your account rather than this site.
Last updated: 6 August 2026.
You must be 18 or over (18+) to use this site. Support with gambling is free and confidential at BeGambleAware.org.